If your worker is not running correctly, you can create a system report of your worker and share the encrypted result with Cycloid.
The following command will create a Cycloid worker system report and provide a link to share with the Cycloid team:
curl -sSL https://raw.githubusercontent.com/cycloidio/cycloid-utils/master/report/worker_report.sh | sudo bash
The report contains information like running process, services and network configuration, logs, etc. You can find more details on Github (opens new window).